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    Terms and Conditions

    1. Corporate & Establishment Information

    Trading Name: Sunny Canopy
    Permanent Establishment Address: Sunny Canopy, Hulhumale Phase 2, Republic of Maldives
    Postal Address: 23000, Hulhumale Phase 2, Maldives
    Customer Service Email: reservations@sunnycanopy.test
    Customer Service Phone: +960 7999317

    2. Transaction Currency & Merchant Country

    All prices displayed on this website are in US Dollars (USD). Transactions processed through the Bank of Maldives (BML Connect) payment gateway will be processed in US Dollars (USD)

    Merchant Outlet Country: Sunny Canopy is a registered outlet in the Republic of Maldives. All credit/debit card transactions are processed in the Maldives.

    3. Cancellation, Refund & Exchange Policy

    All bookings made through this portal are strictly non-refundable.

    • No Refunds: In the event of cancellations, modifications, or no-shows, no refunds of deposits or total paid amounts will be provided.
    • Non-Transferable: Bookings cannot be modified, exchanged, or transferred to other dates or other guests once confirmed.

    4. Delivery & Booking Confirmation Policy

    Sunny Canopy room reservations are digital service bookings. Upon successful transaction processing, a confirmation receipt and booking invoice will be delivered instantly to the email address provided during checkout. Standard check-in time is 14:00 (MVR local time) and check-out is 12:00.

    5. Import/Export Restrictions & Custom Duties

    As a hotel accommodation provider, there are no import, export, or custom restrictions/duties applicable to reservations made through this portal.

    6. Security Capabilities & Transmission of Card Details

    All payments are processed securely. Your credit card information is transmitted via industry-standard SSL/TLS encryption directly to the Bank of Maldives (BML Connect) secure payment page for authorization. Sunny Canopy does not capture, store, or process your credit card numbers, CVV, or other payment card credentials on its servers.

    7. Transaction Records Retention

    We highly recommend that the cardholder prints and retains a copy of the transaction records, invoice receipts, and these booking policies for their records and reference.

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